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Coronavirus Advice

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This page has been designed to provide up-to-date information, guidance and advice with regards to Coronavirus (COVID-19).

If you need medical help, please use the 111 online coronavirus service.

Please click here for the Government's advice and here for more general information.

How serious is COVID-19?

The evidence shows us that the vast majority of people who get this virus have relatively mild symptoms and make a full recovery. But in a small percentage of cases, the virus can cause more severe symptoms. This is particularly true for people with a weakened immune system, for older people and for those with long term conditions like diabetes, cancer and chronic lung disease. 

"A lot of false information about this virus is being shared - it’s very important that you make sure that the information you use comes from a trusted source - all of the information on this page has been sourced from the NHS, gov.uk and gov.wales websites.

What are the symptoms?

If you are infected you may have very minor symptoms, minor symptoms or more severe symptoms, but the NHS cites three symptoms to look out for as:

  • A new continuous cough
  • A fever or high temperature
  • A loss or change to your sense of smell or taste

What should I do if I have either of the above symptoms?

  • Protect others - use the NHS 111 Wales online Coronavirus service, only call NHS 111 if you can't get help online 
  • Protect others - don't go to your GP surgery or pharmacy
  • Protect others - don't go to your local hospital
  • Isolate for at least 10 days from when your symptoms started
  • Apply to have a Covid-19 test 

If you are not experiencing symptoms but have tested positive for Covid-19, you must self-isolate for at least 10 days, starting from the day the test was taken.

For further information read this government advice on staying at home and isolating.

What should I do if self-isolation is challenging?

  • You can't manage with your symptoms at home
  • Your conditions get worse
  • Your symptoms do not get better after 7 days

You should use the online 111 service or if you can't use the online service call 111

How can you avoid getting and spreading the virus?

  • Stay at home - except for very limited purposes
  • Avoid non-essential contact with others - work from home if you can, avoid mass gatherings
  • Wash your hands - with soap and water often, for at least 20 seconds. Do this before leaving home and after returning home, before eating and drinking, and after coughing or sneezing
  • Wear a face mask - over your mouth and nose, when in shops and other indoor public places such as public transport 
  • Don't touch your face - especially your eyes, nose and mouth
  • Clean surfaces - disinfect surfaces around you  - especially mobiles, computers, keyboards, worktops, desks, handles...

Isolating yourself

  • Stay at home and isolate for 10 days - if you live with others, all other members of the household must stay at home and not leave the house for 14 days, even if you think your symptoms are mild. If anyone else in the house starts displaying symptoms, they must stay at home for at least 10 days from when their symptoms appear. 
  • Ask for help - if you find it hard to stay at home - text, email, phone, friends, family, employers or your community to get help - but they mustn't come into your home
  • Keep your distance - keep 2 metres (around 3 steps) away from others - including family - for the full period - do not go to your GP surgery or hospital
  • Sleep alone - if you can sleep alone you must - it will help ensure people you live with aren't infected
  • Keep washing your hands - often and for 20 seconds with soap and water helps
  • Drink plenty of fluids - and take everyday pain killers like paracetamol if you need to
  • Keep cleaning - so you keep surfaces clean
  • Reduce contact with at risk people - people over 70, women who are pregnant and those with underlying health conditions are more at risk - help keep them safe.

News

COVID-19

Important information for Brits in Australia

Thursday, 26 March, 2020

The British High Commission in Canberra know this is a difficult and worrying time for Brits travelling in Australia and their families.

Work on solutions to get people home to the UK is ongoing with the Australian authorities, airlines, and international partners.

COVID-19

Natwest & RBS support its customers impacted by coronavirus

Wednesday, 25 March, 2020

Natwest have updated me and measures they are taking to support their customers effected by COVID-19.  Please see below for more details.

Dedicated support lines

COVID-19

The Government launches a WhatsApp Coronavirus information service

Wednesday, 25 March, 2020

Today the Government has launched a WhatsApp Coronavirus information service.

The free to use service aims to provide official trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

COVID-19

TSB supporting customers affected by coronavirus

Tuesday, 24 March, 2020

TSB have contacted me to explain the steps they are taking to support suppliers, business customers, and personal banking customers.  I have outlined these below.

Suppliers

COVID-19

Barclays support for customer during COVID-19 crisis

Tuesday, 24 March, 2020

I have today been in touch with Barclays and they have updated me on the measures they are putting in place to support their customers and clients through this unprecedented time.

Support for Small Businesses

COVID-19

Support for cancer patients during COVID-19

Saturday, 21 March, 2020

The Welsh Cancer Alliance has today published the attached document containing telephone numbers of charities and organisations where cancer patients can talk to someone and get reliable information.

COVID-19

eBay announces additional measures to tackle coronavirus-related price gouging

Friday, 20 March, 2020

I have received an update from eBay UK announcing measures they are implementing to help tackle virus-related gouging on their site.  eBay is continuing to take aggressive action against price gouging, including suspending hundreds of accounts; removing hundreds of thousands of listings; and susp

COVID-19

Transport for Wales response to COVID-19

Friday, 20 March, 2020

I have today, received a statement from Transport for Wales regarding their response to COVID-19.  Alongside implementing a range of measures to increase safety for both customers and staff which are outlined below. TfW, along with many other UK Train operators are introducing a reduced timetable

COVID-19

Avanti West Coast response to COVID-19

Friday, 20 March, 2020

I have today, received a statement from Avanti West Coast regarding their response to COVID-19.  Alongside implementing a range of measures to increase safety for both customers and staff which are outlined below. Avanti West Coast, along with many other UK Train operators are introducing a reduc

COVID-19

Kimberly-Clark's response to COVID-19

Friday, 20 March, 2020

I have today, received a statement from Kimberley-Clark regarding their response to the coronavirus situation.  Kimberley-Clark has an operation in Flint which produces Huggies Baby Wipe and WypAll Hand Towels.  Nationally they manufacture Andrew toilet tissue and Kleenex facial tissues.

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Guidance: Staying alert and safe (social distancing)

The most important thing we can do is to stay alert, control the virus, and in doing so, save lives.

Guidance: Preparing for the wider opening of schools from 1 June

Planning guides for school leaders to help them prepare to open their schools for more pupils during the coronavirus outbreak.

Detailed guide: Coronavirus (COVID-19): Driver CPC card validity for lorry, bus and coach drivers

Changes to the validity of Driver CPC cards held by lorry, bus and coach drivers.

Press release: £7 million for vulnerable pupils leaving Alternative Provision

More than 11,000 vulnerable young people to receive support to move into next stage of education or employment

Detailed guide: 3D printing (additive manufacturing) of medical devices or component parts during the coronavirus (COVID-19) pandemic

The requirements on manufacturing 3D printing will depend on whether the item is classed as a medical device or personal protective equip

Press release: Trade Credit Insurance backed by £10 billion guarantee

Government to provide guarantees of up to £10 billion to Trade Credit Insurance schemes for business-to-business transactions

Guidance: Actions for schools during the coronavirus outbreak

What schools need to do during the coronavirus (COVID-19) outbreak.

Guidance: Coronavirus (COVID-19): how to self-isolate when you travel to the UK

Sets out how to self-isolate if you arrive in the UK on or after 8 June 2020.

Detailed guide: Financial support for voluntary, community and social enterprise (VCSE) organisations to respond to coronavirus (COVID-19)

The government has pledged £750 million to ensure VCSE can continue their vital work supporting the country during the coronavirus (COVID

Detailed guide: Coming to the UK for seasonal agricultural work on English farms

Advice for seasonal agricultural workers coming to England to work on farms and their employers.

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Coronavirus Advice

  • Vaccination Information
  • Welsh Coronavirus Rules
  • COVID-19 Questions Answered
  • Guide to social distancing
  • Health and wellbeing support
  • For renters
  • Support for workers
  • Should I be working?
  • Social Distancing - A Workers Q&A
  • Support for business
  • Advice for educational settings
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Rob Roberts Conservative MP for Delyn

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