Every week my team and I help hundreds of residents from across Delyn with a wide range of issues. These issues can range from employment matters, welfare and benefits, housing, planning, health, crime and anti-social behaviour, and many many more.
For lots of the issues people contact me about I am able to help simply by re-opening lines of communication with the right people or organisations, other times the issue is outside of my control even as an MP. However my team and I are always on hand to lend a supportive ear, offer advice, or direct you to the most appropriate source of advice.
If you need my help, or would like to speak to me or one of my team please either call 01352 710 232 (Opt 1), email rob.roberts.mp@parliament.uk, or use one of the contact methods in the left hand column.
Many of the people who receive my help send in lovely messages of thanks and I would like to share these with you. You can read these below.
April 2022
Your email made a huge difference, thank you soooo much for your help. Mold constituent
Thank you for your reply for which I am highly appreciative. Cilcain constituent
Thank you so much for this update…Many thanks for following this up. Flint constituent
Thank you very much for helping with this injustice, and I hope it stops this happening again, once again the families’ heartfelt thanks. Fondest Regards Holywell constituent
That's brilliant...its the best we can all hope for in this situation. Thank you for your help. Flint constituent
Once again our sincere thanks to you Matt and also to Rob. Your dedication, commitment and all communications to our case follow ups was impeccable. I wanted to share the below email with you so that you can put a closure to our case. Mold constituent
Thank you for your courteous and personal reply. Sychdyn constituent
Thank you for your email. Very kind of you. Appreciated your help. Rhosesmor constituent
Thanks for your engagement in our discussion yesterday. Pentre Halkyn constituent
Thank you so much for your emails, and your prompt response to my queries. Greenfield constituent
I would like to thank you for your help with my son [Redacted], I have finally received a letter confirming that he has been put on the [Redacted], and I can’t thank you enough, without your help I would still be getting nowhere. Trelogan constituent
March 2022
Really appreciate your prompt response, thank you. Lloc constituent
Thank you very much the DVLA have been in touch this morning …we are amazed at the fast response since you got in touch for us. Mold constituent
Thank you so much, I was a bit sceptical about raising my concerns and the possible lack of response/action. Needless to say you have blown that scepticism out of the window. I will keep my fingers crossed. Mold constituent
Really appreciate you getting back to me…the picture is not doom and gloomy as it was for me - thanks for your support back when I popped in the session really helped me. Flint constituent
Thank you so much for your e-mail. Its good news that HMRC will send me a rebate for recent years or [Redacted ] would try to take that as well. Again thanks. Mold constituent
Thank you for the update finally they are doing something about the call system. Flint constituent
Thank you for following this up on my behalf. Gwernymynydd constituent
Thank you for forwarding this , very interesting. Oakenholt constituent
February 2022
Many thanks for your email and clarification. I do understand and appreciate your support so while nothing further can be done its doesn't detract from everything you have already done for which I will always be grateful. Thanks again for your time and effort. Holywell constituent
I would like to thank you for all your help in this matter. I believe we would not have gotten to this stage, and as quickly, without your help. Flint constituent
One of the things that I think is great is how Rob (obviously including you) and Glyn have worked to well together. Politics has not got in the way of getting the job done. Glyn is really complimentary about Rob and I know Rob had made some positive comments about Glyn. As a resident, I think that makes you all great value for money! Gwespyr business owner
Brilliant at last a bit of good news after the end of a crazy few years…Many thanks for all your help in sorting this mess out for me, my family & all of the staff it's much appreciated. If I need any more assistance I will let you know again thankyou for your help. Trelawnyd constituent
The letter has given us another great boost and incentive to keep this going as best we can, thank you ! We are enormously grateful for the commitment, support and huge time you must have taken to prepare the letter. Mold constituent
My saddest news is that on the 6th of February my Mum was taken back into hospital and as a result of that meeting we got to spend the whole week, 24 hours a day with my Mum, who fell asleep on the 14th February, without your help and support, we would not of been lucky to spend the valuable time with her as a family, Flint constituent
Thank you so very much for organising this mornings meeting and for all your help, support and encouragement. We are so very grateful and feel very encouraged after this morning meeting that we can at last see a light at the end of that very long tunnel. Ysceifiog constituent
Many thanks for your time too, you are the first person who has been helpful and listened to me. Rhosesmor constituent
January 2022
Thank you so much. My family and I are grateful for an MP who actually listens to the concerns of their constituents. Bravo. Mold constituent
Thank you for your email & copies from the Welsh Government & Flintshire County Council.
I am very grateful to Rob Roberts & to you, for dealing with the issues I raised so promptly and achieving a response for me. F.C.C. did not respond when I contacted them directly about the toilets.
Thank you for enquiring about my well-being, I wasn’t well when I received your email hence this delayed reply, I am now fully recovered. Mold constituent
Well done Mark (aka Matt)!
I am very grateful for you taking up my case on behalf of Rob Roberts. There is no way us mere mortals would have successfully resolved my predicament.
Brilliant job!
Thank you - Good work by Mark (aka Matt) Caerwys constituent
Thank-you for taking the time to communicate additional information & responses taken, all of which I find Informative & very helpful.
The stance, actions & communications Rob has taken are in my view very good & the work he is doing in this & others areas is appreciated. Holywell constituent
Thank you for that I appreciate any support Mr Roberts gives us. Flint constituent
I am always very grateful for your help and support with other previous issues. Your help is vitaI, and appreciated. I was happy to vote for you in the previous election, and would certainly do so again. Holywell constituent
I am very impressed with the service given by Rob & you & how efficient it has been. If only other services could be the same a lot of time & effort would be saved. In many cases it feels like an obstacle course, being passed from one dept to another & getting nowhere in the end.
My best wishes to Rob’s team for this year, keep up your good work. Greenfield constituent
December 2021
Thank you for all your work I received my license this afternoon as it arrived in the post. Thank you again. Mold constituent
Thank you so much for replying so quickly to my referral. I have to say that it has taken some of the stress away knowing that you are going to look in to this for me. Holywell constituent
Thanks very much for your update, and keeping me in the loop. Were impressed with what you've achieved so far, thank you. Greenfield constituent
Many thanks again for your patience and diligence in this hugely complex situation. Flint constituent
Thank you for keeping your word and voting against vaccine passports tonight. I really do appreciate it. I was very disappointed that it still passed but I can’t say I was surprised, but well done to you, and all those who voted against for having done the decent thing. Mynydd Isa constituent
Please pass on my thanks to Rob Roberts for dealing with my request so quickly. Holywell constituent
I would like to thank your office and Mr Roberts for looking into this on my behalf I am extremely grateful for your intervention as I doubt very much I would have received anything from HMRC if I tried to claim this myself once again. Mold constituent