Every week my team and I help hundreds of residents from across Delyn with a wide range of issues. These issues can range from employment matters, welfare and benefits, housing, planning, health, crime and anti-social behaviour, and many many more.
For lots of the issues people contact me about I am able to help simply by re-opening lines of communication with the right people or organisations, other times the issue is outside of my control even as an MP. However, my team and I are always on hand to lend a supportive ear, offer advice, or direct you to the most appropriate source of advice.
If you need my help or would like to speak to me or one of my team please either call 01352 710 232 (Opt 1), email rob.roberts.mp@parliament.uk, or use one of the contact methods in the left-hand column.
Many of the people who receive my help send in lovely messages of thanks and I would like to share some of these with you. You can read these below.
September 2023
I can't thank you enough for your help. I was getting nowhere with them and it was very frustrating…Again, thank you so much for your help. Holywell constituent
I wanted to take a moment to express my deepest gratitude to each and every one of you from the bottom of my heart… and it is all thanks to your incredible efforts and unwavering support…Once again, I cannot thank you all enough for your invaluable support and assistance in helping me start this new chapter of my life. I feel incredibly fortunate and will be forever grateful to each and every one of you. With heartfelt thanks. Holywell constituent
Many thanks indeed for your fastidious timely response in reference to our mutual client, whatever the outcome and having dealt with numerous MPs over the years ,Rob and your good self-excel in excellent communication skills, Thank you!, just wish you represented my constituency! Support worker on behalf of a Holywell constituent
I would like to congratulate you on the outcome of the hotel fiasco..you've done well there!! Good man all the best. Northop Hall constituent
Thank you for taking the time to reach out to me. Flint constituent
Thank you for the attention you gave my problem, as a result I have spoken to the firm concerned and they seem to be attending to the matter, however we shall see. Thank you once again for your prompt intervention. Mold constituent
Many thanks for your time too and for listening so closely to my concerns. Thank you too for making representations on my behalf…Many thanks again for your time and assistance, it is much appreciated and valued. Ffynnongroyw constituent
August 2023
Thank you for your update and your assistance regards my pension query…Once again thank you for your support and dealing with my query I am very grateful for your help. Bagillt constituent
Just wanted to say thank you. You are a star as always. I do not think, although I still cannot believe what I read, that I would manage to resolve it so promptly. Really appreciated. Flintshire CAB on behalf of a Flint constituent
I would just like to let you know that i heard back from [Redacted] and that they changed the decision and put me back on what i was on to begin with…i would like to thank you so much for your help and support. Holywell constituent
May i thank you for your detailed response to my questions and concerns, very much appreciated. Mold constituent
Without the interventions, it would most definitely have flooded the row out, so once again, I thank you and Rob for your help and support. Ffynnongroyw constituent
Thank you, I really do appreciate the lengths that you have gone and continue to go to try and help my situation. Regardless of the outcome I thank you and everyone on your end for all the assistance you have given. Trelawnyd constituent
July 2023
Thank you so much for your response. We really appreciated you taking the time to help. Flint constituent
Thank you for taking the time to respond, I appreciate it. Gwernymyndd constituent
Thank you for the fast response! Trelawnyd constituent
Thank you for listening to my concerns and taking action…Many thanks for your time and support. Holywell constituent
Thank you for your recent email…Thank you for providing assistance in gaining information…Many thanks for your help. Caerwys constituent
Thank you for assisting regarding the potholes…you never fail to act which we are very grateful for. Bagillt constituent
Thank you once again for all you've done to sort out the problem caused by the DVLA. Flint constituent
I have received the confirmation by email this afternoon. We cannot thank you enough and we have highly praised you and the support you have shown to us throughout this case and previously. Rhosesmor constituent
Thank you for getting back to me promptly! Whitford constituent
June 2023
Best thing we ever did was getting in touch with you. Mold constituent
Thank you for your communication, we really do appreciate your help and advice. Holywell constituent
I am very pleased to report that I passed the rear of the site this evening. WHAT A DIFFERENCE! This is the tidiest I have seen it in several years. Staff and management have clearly done some great work... Thanks both for all of your work to help. Flint constituent
Thank you for the email and for your kind help. Your support is very much appreciated in my extremely difficult situation so thanks again. Bagillt constituent
Thank you for your recent email…Many thanks for raising the issue with the [Redacted]. Caerwys constituent
Many thanks for your support. Rhosesmor constituent
Thank you for your reply and for showing an interest. Mold constituent
May 2023
Thank you for your detailed and well considered response. I look forward to seeing the progress of this topic in parliament. Holywell constituent
I’d like to thank you on behalf of myself [Redacted] and her family for taking an interest and looking into things on our behalf…she’s closer to family and we are there to get her through it and be there to support her whatever challenges she has you will never know how much this has meant to us thank you from the bottom of our hearts. Holywell constituent
Hi, thanks for the update, we now hopefully have a resolution, and in writing that it will be done, on behalf of the [Redacted]residents thank you so much for taking up our case. Flint constituent
Thank you for prompt response…as usual a considered and reasonable response. I will remain hopeful. Thank you for everything you do for your constituents it doesn’t go unnoticed. Sychdyn constituent
Thank you for your email…I greatly appreciate your having kept on top of this and hopefully with all the work they are currently doing. Gorsedd constituent
Thank you for your correspondence…I appreciate the time you spent with me earlier, and all the steps you are taking on both of these matters. Greenfield constituent
Thank you so much for all your help. I can’t stress enough how much this helps me and I can now move on with my life with content. Northop constituent
Thanks very much for following this up. New Brighton constituent
April 2023
Thanks for the update; I believe [Redacted] have contacted her this morning which is brilliant, she is feeling much more supported and very relieved! Thanks so much for your help with this, we all really appreciate it. Many thanks. Sychdyn constituent
Thank you for all your help and to Rob Roberts MP for writing on my behalf to the powers that be. I am grateful you have kept me in the loop and I'm pleased to say [Redacted] has now got a date in late April. Mold constituent
Upshot of the call was he has cancelled all fines and arranged a refund…He could see no reason whatsoever why I had been receiving [Redacted] and these have also been cancelled. I will sleep tonight…I am sure it will have had some impact on how quickly this was all sorted for me. So a huge thank you to you too. Sychdyn constituent
I’m very grateful for what you have done to raise awareness of this. As I’m sure you can tell, [Redacted] is a matter that I am very passionate about. I never thought for one second that it would be pursued and raised with the [Redacted] and for that alone I am blown away and extremely grateful…Once again I would like to thank you for all of your efforts in raising my concerns…at such a high level. It is comforting to know that concerns are listened to and raised when you need them to be. Lixwm constituent
Thank you once again for your help in this matter, it is greatly appreciated…Thank you once again for all your help. Flint constituent
Thank you very much for your updated on the matter, we are very grateful for your support…Once again, thank you very much for taking the time on our behalf, it is very much appreciated. Holywell constituent
Thank you for your support in this matter…I wish to take this opportunity to thank you for the support received this far. It is very much appreciated. Leeswood constituent
Many thanks for your detailed response and for sharing your personal experience. It’s great to know that you are on side and will be advocating changing the law to support people in the UK who are suffering [Redacted]. Pentre Halkyn constituent
March 2023
I just wanted to let you know that we’ve had a grant approved today by [Redacted]…The advice you gave us was very helpful and helped look at the application from a completely different perspective. Ffynnongroyw constituent
Thanks very much for getting back to me…I appreciate you taking the time to get back to me...Anyway thank you for your response. Gwernymynydd constituent
I would wish to congratulate you and offer my profound thanks for the content of your recent speech in Parliament. This has needed to be said for quite some time and should be widely publicised for the benefit of the people of North Wales. I remain sure that enough public awareness of these matters will enable a change of policy to be effected in the Welsh Government. Mynydd Isa constituent
Thank you so much for interceding on my behalf with [Redacted]. The reply to yourselves from [Redacted] was helpful and reassuring. Holywell constituent
Many thanks for your email…I am really impressed that the minister should go to the trouble of giving such a comprehensive reply and I am very appreciative of your passing it on to me. In general my interaction with senior government has been, for me, a great advert for our political system. It's a pity the press prefers to concentrate on the, often trivial, personality stories and sensationalising the negative, relatively unimportant, stuff. Flint constituent
Firstly, thank you for supporting our local community, it's refreshing to see a local MP showing real support for an emotive subject…I truly do appreciate your work and support on this topic. Northop Hall constituent
Thank you for taking the time to reply to my email regarding the concerning matter. Your response was reassuring and greatly appreciated. I would also like to extend my thanks to Rob Roberts MP for his assistance in addressing the issue. His prompt response and willingness to help have been invaluable to the community. The people in our village have every faith in Rob Roberts and believe that he is a dedicated and conscientious MP. Northop Hall constituent
Thank you for your prompt response. To be honest, I did not think about it this way at all. You certainly have a point there…Once again thank you for getting back to me and I wish you success. Holywell constituent
Thank you immensely for your intervention, with [Redacted], it's greatly appreciated, for your assistance, in these times of choppy waters. Bagillt constituent
February 2023
Thank you for this, I really appreciate it…I appreciate your time and support Matt, it's very kind of you to give up your time to help with our situation. Bagillt constituent
Thank you once again for your help, your involvement has done the trick in that I now have contact with [Redacted]. I just hope that it leads to a satisfactory conclusion. Holywell constituent
Thanks very much the council are here putting a new [Redacted] right now thanks for all your great help thanks. Flint constituent
Many thanks for your email… I am very grateful for your help in getting my suggestions before such a senior and relevant politician and I am also very appreciative that he has taken the trouble to reply so comprehensively. Flint constituent
Thank you for helping me with this it’s so much appreciated. I can tell how passionate and committed you are to your constituents. Mynydd Isa constituent
Thank you so much for your kindness in responding to my request for a simple email. I do appreciate it. Babell constituent
Thank you for this update Rob, it is appreciated. Northop Hall constituent
January 2023
Thanks for your email and update together with your continued support…Once again I would like to thank you for your support in this matter. Holywell constituent
I hope you had a great Christmas and thanks for checking-in…I owe you a big thanks because you got the ball rolling for me with [Redacted] (who are fantastic by the way). Mold constituent
Thank you very much for the confirmation that Rob Roberts' office has been in direct contact with HMRC regarding my [Redacted]. My MP's involvement is much appreciated. Bagillt constituent
Thank you very much for your reply. It is reassuring to know I have you to help and that you will keep on trying until you get a substantive reply, this is really appreciated. Many thanks. Whitford constituent
Thank you Mr Roberts, I’m very much obliged for your efforts. That’s a lot further than I got…Keeping my fingers crossed. Northop constituent
Thank you so much for the update, a step in the right direction. Flint constituent
Many thanks for the very prompt response. Lixwm constituent
Many thanks for this…Much appreciated. Cadole constituent
Thanks for sparing my family a little more of your time, I can’t tell you how much we appreciate it! Holywell constituent
Thank you so much for your full and thorough response. Much appreciated. Gronant constituent
